** FOR BEST WEBSITE VIEWING, PLEASE USE A COMPUTER INSTEAD OF A MOBILE DEVICE **OUR RATE BTC/USD: $9,618.40 BCH/USD: $382.00
We make it easy to exchange bitcoin (BTC) and bitcoin cash (BCH) for dollars and other fiat currency:
* No burdensome requirements to receive your funds.
* Registraion is free, fast and easy.
* Best exchange rate and low fee.
We take on all the risks of price volatility, brokerage fees, insurance, security, regulatory costs, etc. Funds are sent directly to your Paypal or bank account as soon as transactions are confirmed. Each new user is required to test a small exchange of BTC 0.0001 ($0.96) or BCH 0.01 ($3.82) to ensure that you can receive funds in your Paypal or bank account.
In terms of security, our website is SSL secured and protected by the latest security features. If a transaction is not successful for any reason, then zero fees are charged.
HOW IT WORKS
Currently we only exchange bitcoin (BTC) and bitcoin cash (BCH) for dollars and other fiat currency. In future, we plan to add additional tokens.
The processing time depends on which token you would like to exchange (see FAQ below) as bitcoin and bitcoin cash transactions take different times to confirm on the blockchain. Our small fee depends on many factors and is updated daily on the “Fees” page.
After registration is completed, use your Dashboard to view the current rate, exchange your bitcoin, view transaction status and history and contact Customer Service etc.
FREQUENTLY ASKED QUESTIONS (FAQ)
Q1: How are your fees calculated?
A1: Our fee is kept as low as possible to cover our risks, associated costs and our small commission. The Fees Menu (updated daily) shows exactly how much USD you will receive for the value of BTC/BCH to be exchanged.
Q2: How to select a different currency for my funds?
A2: Our exchange services are based on US dollar rate. If you prefer a different currency, please select it during registration or send an email to email@example.com. Avaiable Paypal currencies are AUD, BRL, CAD, CHF, CZK, DKK, EUR, GBP, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PHP, PLN, RUB, SEK, SGD, THB, TWD, USD.
Q3: Instead of Paypal, I would like to receive funds directly to my bank account.
A3: Please send an email request to firstname.lastname@example.org with the transaction number.
Q4: How do I exchange my bitcoin?
A4: In your Dashboard Overview, ensure all pre-requisite grey items are completed before full exchange services are allowed (new users). Select either Exchange BTC or Exchange BCH to view the current rate and request an exchange.
Q5: How long do I have to wait for my Paypal account to be credited?
A5: Paypal accounts are credited as soon as transactions are confirmed (typically a few hours for bitcoin transations). Status is updated regularly in the Transaction History. If more than 24 hours have passed, please contact email@example.com with the transaction number.
Q6: How can I speed up my bitcoin exchange instead of waiting for hours?
A6: BTC transactions can take hours to confirm on the blockchain. BCH transactions are a lot faster but you first have to convert your BTC to BCH with another service.
Q7: What if the exchange is not successful?
A7: In the event that a transaction is not successful, zero fees are charged and more details are shown in the Transaction History. Each new user must complete a small test to make sure you can receive funds in your Paypal or bank account.
Q8: How do I change my email address?
A8: For your security, this cannot be changed as your email address is one of the unique identifiers of your account. You must register again to create a new account in order to change your email address.
Q9: What is the BTC/BCH secondary address?
A9: This is a secondary address that can be added by the user (used for example to cancel a transaction).
Q10: When I try to register, I am getting an error: "Failed to register user"?
A10: Please delete your browser's cookies and register again. Also, please avoid using special characters.